At Elevator Jamb Signs, every product is custom-made to order. Because of the personalized nature of our products, all sales are final.

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• We do not accept returns, exchanges, or cancellations once an order has been placed.

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• Please double-check all details (sizes, colors, wording, and design approvals) before submitting your order.

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• If your item arrives damaged, defective, or if there was an error on our part, please contact us within 2 days of delivery at info@elevatorjambsigns.com with photos of the issue, and we will work with you to make it right.

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Your satisfaction is important to us, and while returns are not accepted, we are committed to ensuring you receive a product that meets our quality standards.